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Popeyes Chicken/Indian Swaad: health inspection history

500 W Madison St, Chicago, IL 60661

An inspection is a dated snapshot of what an inspector observed on one day. It is not a guarantee of current conditions. Labels and scores below are the Chicago Department of Public Health's own terms; see how to read them.
Address
500 W Madison St, Chicago, IL 60661
Facility type
Restaurant
Risk category
Risk 1 (High)
Latest result
Pass on Sep 8, 2025
License number
40155
Latest inspection
Sep 8, 2025 (Canvass)
Records shown
10 inspections, Jun 24, 2021 to Sep 8, 2025

Across these 10 inspection records, results were: 5 × Pass; 4 × Pass w/ Conditions; 1 × Fail. 40 violations were listed in total.

Inspection history

Sep 8, 2025 Canvass

Result: PassRisk 1 (High)

No violations listed in this record.

Sep 10, 2024 Complaint

Result: PassRisk 1 (High)
  • 47.FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USEDInspector comment: Using paper cups as a scoop for bulk food containers, instructed to use proper scoops.

Jan 23, 2024 Complaint

Result: PassRisk 1 (High)
  • 40.PERSONAL CLEANLINESSInspector comment: Food handler not wearing beard restraints, instructed to wear.
  • 47.FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USEDInspector comment: Wire rack shelves installed above open food station with possibility of object falling through shelves onto food, instructed to install a barrier.

Jul 13, 2023 Canvass

Result: PassRisk 1 (High)
  • 16.FOOD-CONTACT SURFACES: CLEANED & SANITIZEDInspector comment: OBSERVED ICE SCOOPER STORED ON THE ICE MACHINE'S SIDE WITH THE FOOD CONTACT SURFACE EXPOSED. INSTRUCTED ON HOW TO STORE ICE SCOOP BETWEEN USES PROPERLY.
  • 35.APPROVED THAWING METHODS USEDInspector comment: OBSERVED FACILITY NOT MEETING THAWING REQUIREMENTS. FOOD HANDLER THAWING FROZEN BAGS OF BEANS IN TWO-COMPARTMENT PREP SINK SITTING IN STAGNANT WATER IN THE THREE-COMPARTMENT SINK. INFORMED FOOD HANDLER OF PROPER THAWING METHODS (MUST UTILIZE RUNNING WATER WITH ENOUGH VOLATILITY WHEN THAWING). MUST MEET PROPER THAWING REQUIREMENTS AND MAINTAIN.

Sep 6, 2022 Short Form Complaint

Result: Pass w/ ConditionsRisk 1 (High)
  • 8.HANDS CLEAN & PROPERLY WASHEDInspector comment: OBSERVED FOOD HANDLER SCRATCH ARM WITH BARE HANDS TOUCH HAT AND THEN PROCEED TO PUT ON GLOVES AND FRY CHICKEN. INSTRUCTED FOOD HANDLER TO WASH HANDS. PRIORITY VIOLATION. 7.38.010. CITATION ISSUED.
  • 22.PROPER COLD HOLDING TEMPERATURESInspector comment: FOUND CHICKEN AT IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 48F - 46F, LOCATED IN WALK IN COOLER AND COLD HOLDING BATTER STATION. INSTRUCTED TO DISCARD AND DENATURE ALL SAID TCS FOODS (200LBS CHICKEN $400) . INSTRUCTED TO MAINTAIN A MINIMUM COLD HOLDING TEMPERATURE OF 41F. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.
  • 47.FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USEDInspector comment: OBSERVED CARDBOARD USED AS LINER ON FRYER UNITS IN PREP. INSTRUCTED MANAGER ALL FOOD AND NON-FOOD CONTACT SURFACES MUST BE SMOOTH AND EASILY CLEANABLE.
  • 49.NON-FOOD/FOOD CONTACT SURFACES CLEANInspector comment: OBSERVED SURFACES HEAVILY SOILED ON COOKING EQUIPMENT IN REAR, HAND SINK IN REAR, AND DOOR (AND DOOR HANDLE) OF WALK IN COOLER. MUST DETAIL CLEAN AND SANITIZE ALL SURFACE. MUST CLEAN AT A FREQUENCY TO PREVENT BUILD UP OF DEBRIS. MUST MAINTAIN SAME.
  • 49.NON-FOOD/FOOD CONTACT SURFACES CLEANInspector comment: FOUND THE INSIDE OF THE BULK FLOUR CONTAINER FILLED WITH DRIED BATTER. INSTRUCTED MANAGER TO CLEAN,SANITIZE AND MAINTAIN.
  • 55.PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEANInspector comment: OBSERVED FOOD DEBRIS, DIRT BUILDUP AND SPILLS ON THE FLOORS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND DEEP FRYERS TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP AND/OR GREASE. MUST MAINTAIN AT ALL TIMES
  • 56.ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USEDInspector comment: OBSERVED NO LIGHT IN THE 3RD STORAGE UNIT. INSTRUCTED TO PROVIDE

Jun 7, 2022 Complaint

Result: Pass w/ ConditionsRisk 1 (High)
  • 2.CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATEInspector comment: OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (CHICKEN,COLESLAW,FRENCH FRIES,ETC) MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)
  • 3.MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTINGInspector comment: OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE AS REQUIRED; MUST PROVIDE. INSTRUCTED THE PERSON IN CHARGE TO PROVIDE DOCUMENTATION OF EMPLOYEES RESPONSIBILITY TO REPORT ANY ILLNESS TRANSMISSIBLE THROUGH FOOD.PRIORITY FOUNDATION 7-38-010
  • 47.FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USEDInspector comment: OBSERVED CARDBOARD USED AS LINER ON FRYER UNITS IN PREP. INSTRUCTED MANAGER ALL FOOD AND NON-FOOD CONTACT SURFACES MUST BE SMOOTH AND EASILY CLEANABLE.
  • 49.NON-FOOD/FOOD CONTACT SURFACES CLEANInspector comment: OBSERVED SURFACES HEAVILY SOILED ON COOKING EQUIPMENT IN REAR, HAND SINK IN REAR, AND DOOR (AND DOOR HANDLE) OF WALK IN COOLER. MUST DETAIL CLEAN AND SANITIZE ALL SURFACE. MUST CLEAN AT A FREQUENCY TO PREVENT BUILD UP OF DEBRIS. MUST MAINTAIN SAME.
  • 55.PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEANInspector comment: OBSERVED FOOD DEBRIS, DIRT BUILDUP AND SPILLS ON THE FLOORS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND DEEP FRYERS TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP AND/OR GREASE. MUST MAINTAIN AT ALL TIMES
  • 56.ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USEDInspector comment: MUST DETAIL CLEAN EXCESSIVE DUST ACCUMULATION FROM HOOD FILTERS. INSTRUCTED TO MAINTAIN.
  • 56.ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USEDInspector comment: OBSERVED NO LIGHT IN THE 3RD STORAGE UNIT. INSTRUCTED TO PROVIDE
  • 57.ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAININGInspector comment: OBSERVED NO FOOD HANDLERS CERTIFICATES ON SITE. INSTRUCTED MANAGER TO COMPLY WITH THE IDPH FOOD HANDLER REQUIREMENT.
  • 58.ALLERGEN TRAINING AS REQUIREDInspector comment: OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.

Jan 26, 2022 Canvass

Result: Pass w/ ConditionsRisk 1 (High)
  • 10.ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLEInspector comment: OBSERVED NO HAND DRYING PROVISION AT HANDWASHING SINK IN DISH ROOM. ALL HANDWASHING SINKS MUST BE EQUIPPED WITH A HAND DRYING PROVISION AT ALL TIMES. INSTRUCTED MANAGER TO PROVIDE.CORRECTED ON SITE. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION CONSOLIDATED WITH ABOVE VIOLATION.
  • 10.ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLEInspector comment: OBSERVED NO HANDWASHING CLEANSER AT HANDWASHING SINK IN FRONT FOOD PREPARATION AREA. ALL HANDWASHING SINKS MUST BE EQUIPPED WITH HAND CLEANING LIQUID AT ALL TIMES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-38-030-(C). CITATION ISSUED.
  • 35.APPROVED THAWING METHODS USEDInspector comment: OBSERVED IMPROPER THAWING METHOD USED TO THAW FROZEN UNCOOKED CHICKEN. OBSERED CHICKEN IN STANDING WATER IN 3 COMPARTMENT SINK (IN PLASTIC BAGS). INSTRUCTED MUST USE ONE OF THE FOLLOWING APPROVED METHOD FOR THAWING: IN REFRIGERATION, IN A MICROWAVE AS PART OF A CONTINUOUS COOKING PROCESS, OR COMPLETELY SUBMERGED UNDER RUNNING WATER WITH SUFFICIENT WATER VELOCITY TO AGITATE AND FLOAT OFF LOOSE…
  • 39.CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAYInspector comment: FOUND WASH BASIN FILLED WITH WASH SOLUTION. NOTED RINSE AND SANITIZER BASIN FILLED WITH PACKAGED BEANS AND PACKAGED CHICKEN. INSTRUCTED MANAGER TO REMOVE WASH BASIN SOLUTION. WHEN UTILIZING 3 COMPARTMENT SINK AS A PREPARATION SINK NO OTHER COMPARTMENTS SHOULD BE FILLED WITH ANY SOLUTION.
  • 39.CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAYInspector comment: OBSERVED EXCESSIVE BUID UP OF DEBRIS AND RUST ON SHELVES IN WALK IN COOLER AND ON WALK IN COOLER WALLS. MUST REMOVE ALL RUST, MUST DETAIL CLEAN AND SANITIZE ALL SHELVES INSIDE TO PREVENT CONTAMINATION. MUST MAINTAIN SAME.

Nov 9, 2021 Complaint Re-Inspection

Result: Pass w/ ConditionsRisk 1 (High)
  • 39.CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAYInspector comment: OBSERVED EXCESSIVE BUID UP OF DEBRIS AND RUST ON SHELVES IN WALK IN COOLER AND ON WALK IN COOLER WALLS. MUST REMOVE ALL RUST, MUST DETAIL CLEAN AND SANITIZE ALL SHELVES INSIDE TO PREVENT CONTAMINATION. MUST MAINTAIN SAME.
  • 51.PLUMBING INSTALLED; PROPER BACKFLOW DEVICESInspector comment: OBSERVED LOW WATER PRESSURE AT 1ST AND 4TH WASHBOWL SINKS IN THE MENS RESTROOM. MUST PROVIDE ADEQUATE WATER PRESSURE TO PROPERLY WASH HANDS.
  • 61.SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLICInspector comment: OBSERVED MOST RECENT SUMMARY REPORT NOT POSTED IN FACILITY FROM 11/2/21. (SUMMARY PARTIALLY POSTED FROM 7/24/21.) INSTRUCTED MUST POST MOST RECENT SUMMARY REPORT, UNOBSTRUCTED, IN PLAIN VIEW OF CUSTOMERS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

Nov 2, 2021 Complaint

Result: FailRisk 1 (High)
  • 22.PROPER COLD HOLDING TEMPERATURESInspector comment: OBSERVED IMPROPER TEMPERATURES OF TCS FOODS STORED IN STANDING WATER INSIDE 3 COMPARTMENT SINK. OBSERVED APPROXIMATELY 10LBS OF UNCOOKED CHICKEN @ 50.2F- 70.1F. INSTRUCTED ALL TCS FOODS MUST BE HELD AT 41F OR LESS AT ALL TIMES (OR AT 135F OR HIGHER WHEN IN HOT HOLDING). OPERATOR VOLUNTARILY DISCARDED DENATURED CHICKEN DURING INSPECTION. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.
  • 35.APPROVED THAWING METHODS USEDInspector comment: OBSERVED IMPROPER THAWING METHOD USED TO THAW FROZEN UNCOOKED CHICKEN. OBSERED CHICKEN IN STANDING WATER IN 3 COMPARTMENT SINK (IN PLASTIC BAGS). INSTRUCTED MUST USE ONE OF THE FOLLOWING APPROVED METHOD FOR THAWING: IN REFRIGERATION, IN A MICROWAVE AS PART OF A CONTINUOUS COOKING PROCESS, OR COMPLETELY SUBMERGED UNDER RUNNING WATER WITH SUFFICIENT WATER VELOCITY TO AGITATE AND FLOAT OFF LOOSE…
  • 39.CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAYInspector comment: OBSERVED EXCESSIVE BUID UP OF DEBRIS AND RUST ON SHELVES IN WALK IN COOLER AND ON WALK IN COOLER WALLS. MUST REMOVE ALL RUST, MUST DETAIL CLEAN AND SANITIZE ALL SHELVES INSIDE TO PREVENT CONTAMINATION. MUST MAINTAIN SAME.
  • 49.NON-FOOD/FOOD CONTACT SURFACES CLEANInspector comment: OBSERVED SURFACES HEAVILY SOILED ON COOKING EQUIPMENT IN REAR, HAND SINK IN REAR, AND DOOR (AND DOOR HANDLE) OF WALK IN COOLER. MUST DETAIL CLEAN AND SANITIZE ALL SURFACE. MUST CLEAN AT A FREQUENCY TO PREVENT BUILD UP OF DEBRIS. MUST MAINTAIN SAME.
  • 50.HOT & COLD WATER AVAILABLE; ADEQUATE PRESSUREInspector comment: OBSERVED LACK OF HOT WATER THROUGHOUT FACILITY. HOT WATER TEMPERATURE @ HANDSINK @ 83.4F AND @ 3 COMPARTMENT SINK @ 84.3F. INSTRUCTED MUST MAINTAIN MINIMUM HOT WATER TEMPERATURE OF 100F AT HAND SINK, AND 110F AT 3 COMPARTMENT SINK AT ALL TIMES. MUST PROVIDE ADEQUATE SUPPLY OF HOT WATER TO SUSTAIN USAGE. ENGINEERING ON SITE AT TIME OF INSPECTION TO REPLACE ELECTRICAL SWITCH FOR ELECTRIC WATER…
  • 51.PLUMBING INSTALLED; PROPER BACKFLOW DEVICESInspector comment: OBSERVED LOW WATER PRESSURE AT 1ST AND 4TH WASHBOWL SINKS IN THE MENS RESTROOM. MUST PROVIDE ADEQUATE WATER PRESSURE TO PROPERLY WASH HANDS.
  • 60.PREVIOUS CORE VIOLATION CORRECTEDInspector comment: OBSERVED PREVIOUSLY ISSUED CORE VIOLATIONS NOT CORRECTED FROM REPORT # 2521894, DATED 6/24/21. MUST CORRECT THE FOLLOWING CORE VIOLATIONS: #49 NOTED THE INTERIOR OF THE REACH IN COOLERS AND FREEZER UNIT IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN. $55 6-201.16 NOTED PEELING PLASTIC FROM METAL WALL PANELS INSIDE WALK IN COOLER. INSTRUCTED TO REMOVE, RESURFACE AND MAINTAIN. 6-50101.11 NOTED…

Jun 24, 2021 Canvass

Result: PassRisk 1 (High)
  • 49.NON-FOOD/FOOD CONTACT SURFACES CLEANInspector comment: NOTED THE INTERIOR OF THE REACH IN COOLERS AND FREEZER UNIT IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
  • 55.PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEANInspector comment: NOTED PEELING PLASTIC FROM METAL WALL PANELS INSIDE WALK IN COOLER. INSTRUCTED TO REMOVE, RESURFACE AND MAINTAIN.
  • 55.PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEANInspector comment: OBSERVED FOOD DEBRIS, DIRT BUILDUP AND SPILLS ON THE FLOORS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND DEEP FRYERS TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP AND/OR GREASE. MUST MAINTAIN AT ALL TIMES.
  • 55.PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEANInspector comment: NOTED WALLS SURROUNDING 3-COMPARTMENT WAREWASHING SINK DAMAGED AND WITH BLACK AND ORANGE DISCOLORATION/ FILM -LIKE BUILDUP. INSTRUCTED TO CLEAN, REMOVE BUILDUP AND REPAIR WALL. MUST MAINTAIN.

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Source: Chicago Department of Public Health (CDPH), Food Protection Program, “Food Inspections” dataset on the official open data portal. Source data as of Nov 3, 2026; imported by FoodCheck USA on Nov 5, 2026. Report a problem with this record.